Privacy notice

This website is operated by Dorin Burcus, trading as Mr Wallcover, in London, United Kingdom. He is the controller of personal information sent through this site.

For any privacy request, write to info@mrwallcover.com, or call the telephone number on the contact page.

It covers information you give us when you ask for a quotation or otherwise get in touch: your name, telephone number, email address, project type, location, preferred start, your message, and any photographs you choose to send.

It also covers the fact that this site, as published, does not use cookies and does not run analytics.

We use those details to answer you, to prepare a quotation, and to arrange a survey or the work if you ask us to proceed. Photographs are used only to understand the walls, the material or the building.

The lawful basis is steps taken at your request before a contract (UK GDPR Article 6(1)(b)). Keeping a record of the conversation, so we can reply properly and stand by any work that follows, is a legitimate interest (Article 6(1)(f)). You can object to that record-keeping. If you do, we may not be able to keep working from the enquiry.

On the public site, the enquiry form is delivered by FormSubmit (formsubmit.co), which forwards the submission to our email address. FormSubmit may show its own anti-spam check. Its privacy notice applies to that step. The form also uses a hidden field that people are asked not to fill. It does not use a timer.

A private enquiry store can be switched on later, off GitHub Pages. When it is, the enquiry is saved before the page says it was received, a reference is shown, and an email alert is separate from that save. Room photographs sent that way are kept out of the public site. JPEG and PNG copies have location data removed where the store can do so. HEIC files are kept as sent.

You can always email the address on the contact page instead.

This site does not set cookies and does not embed advertising. A shortlist of material names, and a calmer-display preference, can be saved in this browser after you use those controls. They are not sent anywhere unless you include the shortlist in an enquiry. A draft of a project brief keeps the non-sensitive answers in this tab only, and not your name, email, phone or message.

After you use the material finder, its room, appearance, cleaning, panel and lighting choices are kept in this browser session. The enquiry form shows those choices before you send them. You can clear them in the finder or remove them from the enquiry. They are only sent with an enquiry you submit.

There is a place in the build for a cookie-free analytics script, such as Plausible, Fathom or Cloudflare Web Analytics. Nothing is loaded unless that script is deliberately switched on. If it is switched on later, this notice will be updated.

We do not sell personal information. We do not pass enquiry details to mailing lists.

If an enquiry becomes a live commission, we may need to share relevant details with a client, a designer or a main contractor where you would expect that, for example to arrange access. Email you send also passes through your email provider and ours.

We keep enquiry correspondence for as long as we need it to answer you, to carry out any work that follows, and to meet the twelve-month workmanship guarantee. You can ask us to delete an enquiry that did not become a job.

We do not keep photographs once they are no longer needed for that enquiry or that commission.

You can ask for a copy of the personal information we hold about you, ask us to correct it, ask us to delete it, ask us to restrict how we use it, and object to use based on legitimate interests. Where the information was given so we could reply to you, you can also ask for it in a portable form.

To use any of these rights, email info@mrwallcover.com. We may need to confirm it is you. You can also complain to the Information Commissioner's Office at ico.org.uk.

This site is not aimed at children, and we do not knowingly collect their information.